Customer Complaint Letter Response



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Do you have an urgent concern or complaint and you want to write a Customer Complaint Letter Response? Download this Complaint Letter now!

In this case, we know you don't want to spend more time on the issue, but its good you act and complaint about the situation. A complaint hopefully increases the quality and service level of the organization that caused the issue. 

This Complaint letter comes in Microsoft Office format, is ready to be tailored to your personal needs. You can add text, remove content that isn’t applicable, change the look and formatting; in fact anything you are able to do with one of your own documents, you can do with this one as well. This letter template is deliberately designed to be flexible so that it can be adjusted to your needs and preferences.

Therefore, we do not recommend to spend lots of precious time searching for a suitable complaint letter. 

Just download this example Customer Complaint Letter Response template directly that has been put together for you!

Useful Expressions Acknowledging receipt of a complaint letter   Thank you for your letter of … regarding / concerning / in connection with … I refer to your letter of … about / relating to … Apology for the error or fault     We must apologise for … We sincerely apologise for … Please accept our apologies for … I would like to apologise for the error made by our company in (verb+ing) Accepting the Complaint  We agree that the usual high standards of our products / services were not met in this instance..




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Never interrupt your enemy when he is making a mistake. | Napoleon Bonaparte