Product Complaint Letter Format

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How to write an urgent concern or complaint regarding poor quality or damaged goods received? Download this product complaint letter now!

In this case, we know you don't want to spend more time on the issue, but its good you act and complaint about the situation. A complaint hopefully increases the quality and service level of the organization that caused the issue. This Complaint letter comes in Microsoft Office format, is ready to be tailored to your personal needs. You can add text, remove content that isn’t applicable, change the look and formatting; in fact anything you are able to do with one of your own documents, you can do with this one as well. This letter template is deliberately designed to be flexible so that it can be adjusted to your needs and preferences.

Product Complaint Letter Format

Specify that you have a problem with goods or services bought from the business at a particular location and date and that you want the problem fixed.
Specify the key details of the problem including when you discovered it and any other steps you’ve already taken to get it fixed, such as a telephone call or a visit to the store. Note who you spoke to and any results of your efforts.
Specify that you have enclosed copies of relevant documents, such as a receipt of bank statement for proof of purchase.
Specify the steps you want the business to take to fix the problem.
Specify that you expect to hear from the business with a solution by {{date or within 7 days}}. Describe what you intend to do if the business fails to fix the problem—such as making a formal complaint to the consumer protection agency in your territory.
List your business and after hours contact details.

Example letter:

Dear Mr./Mrs.,

The purchased {{PRODUCT}} I bought on {{PURCHASE DATE}} comes with a warranty of one year which I purchased from your store in {{STORE}} but already has the following issues: {{PROBLEM}} within a day of its purchase.

Since the store manager expressed inability to replace my {{PRODUCT}} without clearance from your office, I am enclosing herewith all relevant details about my purchase including copies of the receipt; warranty card and the defective handset as well.

I request your office to process my application and replace the faulty handset with a new piece as promised at the earliest and oblige. Please forward the courier to my postal address as stated in the warranty card.

Thanking You. Yours sincerely,

Therefore, we do not recommend to spend lots of precious time searching for a suitable complaint letter. Download this Product Complaint Letter template directly that has been put together for you!

DISCLAIMER
Nothing on this site shall be considered legal advice and no attorney-client relationship is established.

Download Product Complaint Letter Format

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