Entry Level Computer Technician Job Description

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PREVENTIVE MAINTENANCE K.1 K.2 K.3 K.4 Perform scheduled inspections Collect and interpret data (including diagnostics) and event logs Make equipment or component adjustments/calibration e.g., cleaning Record and document action taken BASIC SKILLS AND KNOWLEDGE Be aware or Awareness Common criteria standard Communicate to laymen/technicians Customer relations Evaluate Grammar Graphic Manipulation Instill confidence Listening Observing Research Thinking before speaking A+ Citrix Compression Software Computer hardware (laser printers, network cards, system boards, memory, fans) DHCP Disaster recovery Drivers Firewalls HTTP NAS Network Operating systems (Vista, XP, Windows) DNS POP3 Remote access SMTP Sniffers Storage area network Switching TCP/IP Terminal servers Virtual servers VPN WebDAV WINS DESIRABLE WORKER BEHAVIORS/TRAITS Dependable Detail oriented Dress appropriately Embrace change Follow directions Love of technology Open-minded People oriented Persistent Resilient Self-starter Thick skinned Work independently ACRONYMS AV BIOS CPU DNS FTP HTTP Audio Visual Basic Input Output System Central Processing Unit Domain Name Service File Transfer Protocol Hypertext Transfer Protocol HTTPS IMAP I/O IP IPV Hypertext Transfer Protocol Security Internet Message Access Protocol Input/output Internet Protocol Internet Protocol Version DACUM PARTICIPANTS Panelists Kirk Adams, Computer Technician, York School District 1, York, SC Wayne Hill, Computer Network Solutions/VOIP Support Manager, Comporium, Rock Hill, SC Evelyn Croft Horne, Field Operations Technician, VeriSign, Rock Hill, SC Richard P..

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