Business Impact Analysis

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Joint Universities Computer Centre Limited (“JUCC”) Information Security Awareness Training- Session Four Data Handling in University Business Impact Analysis (“BIA”) Agenda • Overview • Terminologies • Performing BIA • Example – how to do BIA • Business Continuity Planning • Conclusion 1 Overview the operation activities the measure of failure the evaluation process 2 Business Impact Business Impact • Business impact is a measure of how an organisation might be affected by a process failure, caused by technology, premise, or human resource issues.. Other comments Student record maintenance Unable to provide student data for faculties and administrative departments when requested 1 week 12 hrs N/A 26 Example - How to do a BIA HOW LONG BEFORE THE ABSENCE OR SERVICE DEGRADATION OF THE PROCESS/DEPARTMENT BECOMES CRITICAL (MARK ONE BOX NOTING THE NUMBER OF HOURS, DAYS OR WEEKS) (REGISTRY- STUDENT RECORD MAINTENANCE) Criticality Level 1 (0-3 days) 2 (3-5 days) 3 (5-7 days) 4 (1-2 weeks) 5 2 weeks X 27 Example - How to do a BIA (Resource Dependency Analysis) Department: Registry Process: Student Record Maintenance Information Technology Dependencies Hardware  PC  Printer Number of resources required Critical level 1 1 4 5 1 0 1 0 4 Desktop  Microsoft Word  Microsoft Excel  Intranet access  Internet access Local Applications  N/A Communications  Telephones - Landline  Telephones - Mobiles 3 N/A 1 3 N/A Key internal suppliers / interface (i.e.: number of staff temporary borrowed from other Departments during disaster)  Clerical staff (for manual record processing) Key external suppliers / vendors (i.e..

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