Format Service Report
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Programme and Project Management Centre of Expertise
An authorised full-service Gateway provider
PROJECT: Review 4 (Readiness for Service)
Report Status: Draft/Final Date/s of Review:
Draft Report
Issued to SRO:
Final Report Issued to
Copied to PPM-CoE:
Delivery Confidence Assessment: Red - Amber/Red - Amber - Amber/Green - Green Senior Responsible Owner:
Government s Accountable Officer: Organisation s Accountable Officer: (where appropriate)
Office of Government Commerce, and is used here by the Government with the permission of the Office of Government Commerce. commissioning of buildings, business integration and user acceptance testing) to the client s satisfaction and that the client is ready to approve implementation Check that there are feasible and tested business contingency, continuity and/or reversion arrangements
Ensure that all ongoing risks and issues are being managed effectively and do not threaten implementation Evaluate the risk of proceeding with the implementation where there are any unresolved issues Confirm the business has the necessary resources and that it is ready to implement the services and the business change Confirm that the client and supplier implementation plans are still achievable
Confirm that there are management and organisational controls to manage the project through implementation and operation Confirm that contract management arrangements are in place to manage the operational phase of the contract Confirm arrangements for handover of the project from the to the operational business owner Confirm that all parties have agreed plans for training, communication, rollout, production release and support as required Confirm that all parties have agreed plans for managing risk Confirm that there are client-side plans for managing the working relationship, with reporting arrangements
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