Medical Staff Satisfaction Survey



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Business Health survey Improvement Action Steps Area Staff Satisfaction Survey Sample Staff Satisfaction Survey Targeted

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ICU Area targeted for improvement: Overall Quality and Communication Action Steps  Improvements to MSICU/CVICU Medical Staff Communication policy - to be reviewed with Medical Staff Leadership  Review ICU Outcomes with applicable medical and surgical services Teamwork Area targeted for improvement: How well nurses, doctors and other staff work together as a team Action Steps  TeamSTEPPS program to be expanded house-wide Nursing Units Areas targeted for improvement: Overall Quality Action Steps  Review outcomes and receive feedback from nursing leadership, chiefs and top 5-8 MD groups to determine areas of success/opportunity  Develop action plans based on feedback Treatment of Family Area targeted for improvement: How effective and sensitively families are handled throughout their interaction with the hospital Action Steps  Share results with Care Coordination team Align action plan with implemented AIDET program Efficiency of Hospital Operations Area targeted for improvement: Providing efficient services such as test turnaround and timely patient transfer Action Steps  Identify opportunities to move inpatient testing closer to or on inpatient units  Implement/expand “enterprise wide” electronic test and treatment scheduling system to provide real time department schedules to patient floors Upkeep Area targeted for improvement: Upkeep of the facility, including cleanliness and maintenance Action Steps  Multiple initiatives in place to increase overall cleanliness and improve consistency..

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