Consumer Complaint Response Letter
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How to respond to a Consumer Complaint? Do you have an urgent concern or complaint and you want to write a Complaint Response? Download this Complaint Letter now!
In this case, we know you don't want to spend more time on the issue, but its good you act and complaint about the situation. A complaint hopefully increases the quality and service level of the organization that caused the issue.
This Complaint letter comes in Microsoft Office format, is ready to be tailored to your personal needs. You can add text, remove content that isn’t applicable, change the look and formatting; in fact anything you are able to do with one of your own documents, you can do with this one as well. This letter template is deliberately designed to be flexible so that it can be adjusted to your needs and preferences.
Consumer Complaint Response Letter
Following our conversation last week, your formal letter of complaint on date and
our subsequent discussion on date I write to let you know my decision. Having considered the details of the case, I do not agree with this complaint. I have spoken to the Leaders at the camp and considered the program. You were unhappy that your son (along with half of the Troop) was unable to undertake the rock climbing on the last day of the camp and feel that this is unfair. I am content that the weather conditions had deteriorated considerably at that time and that it would have been unsafe to have continued with the activity which unfortunately meant that half the Troop did not get a chance to climb. Whilst the Scouts were disappointed, they will get chances in the future to climb. I understand that you may be unhappy about my decision. Under the Scout Association’s complaint procedure you may appeal this decision within 3 months of the date of this letter. If you do wish to appeal, please contact the District Commissioner in writing ( and provide the reason for your appeal. I do hope that we can find a way for your son to continue to enjoy his Scouting which he has been doing for the past two years.
Yours faithfully,
Therefore, we do not recommend to spend lots of precious time searching for a suitable complaint letter.
Just download this example Consumer Complaint Response Letter template directly that has been put together for you!
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