Customer Loyalty Survey
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I am proud to be associated with this organization Section 1 – Your Feelings About this organization How likely are you to … Extremely Likely Very Likely Somewhat Likely Not Very Likely Not At All Likely Strongly Agree Agree Neither Agree Nor Disagree Disagree Strongly Disagree Neither Agree Nor Disagree Disagree Strongly Disagree Be working at this organization 2 years from now How much do you agree or disagree that … I really feel like part of the family at this organization I am proud to work for this organization I feel a strong personal attachment to this organization When this organization has problems, I think of them as my problems too Section 2 —Your Relationship with this organization Use this scale to show how much you agree or disagree that… a.. How long have you been an employee of this organization Which location do you work at Less than one year Corporate/Administrative Headquarters One to under three years Field Three to under five years Five to under ten years Ten years or more What is your gender Male Female What is your position Executive/Upper Management Are you a union member Middle Management Yes Supervisor No Individual Contributor What is your age How many other people report to the same individual you do Less than five Under 18 19-24 Five to ten 25-29 Eleven to fifteen 30-34 Sixteen to twenty 35-39 Twenty-one to Twenty-five 40-44 More than twenty-five 45-49 50-54 Are you … White (Non-Hispanic) Black (Non-Hispanic) Hispanic Asian/Pacific Islander American Indian or Alaskan Native Other Over 55.
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