Customer Complaint Response Letter



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How to write a response to a customer complaint letter ? An easy way to start completing your  reply is to download this example Customer Complaint Response Letter template now!

We provide this template to help professionalize the way you are working. Our business and legal templates are regularly screened and used by professionals. If time or quality is of the essence, this ready-made template can help you to save time and to focus on the topics that really matter!

Subject: {{Subject}} Complaint Dear {{Name}},
I sincerely apologize for any inconvenience these issues may have caused you. I have taken the liberty of resubmitting your {{Products}} that were incorrectly declined for {{Issue}}. 
According to my research, your listings that were declined for Blocked Site were also declined for Duplication of Results. This means that the keywords that you were attempting to add to your account, already existed in your account, and were seen as a duplicate of an existing listing. This means that the keywords you were hoping to add already exist in your account.You are correct, after further review it was acknowledged that {{decline reason}} was an incorrect one. This decline reason did not affect the outcome of your submission.
You may be interested to know that {{Organization}} is developing a new {{Solution}} that will offer business owners a more {{Improved situation}} experience, and we plan to roll this improvement during the second half of this year.
I understand that there are several things in your account that you would like changed, and I would just like to let you know that we take Customers’ feedback very seriously as we are always striving to improve our services. We welcome any additional feedback you may have.Please do not hesitate to contact us if we can be of any further assistance. Thank you for choosing {{Organization}}! Thanking you. Yours sincerely,

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