Marketing Service Level Agreement
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This Marketing SLA document defines the complete Service Level Agreement (SLA) for the Marketing and Communications Services function for a specific Customer. This SLA should be read in conjunction with the Service Definition schedule, which contains the division of responsibility for each described service between the prospective service provider, customer, and any relevant third-party service providers. For purposes of this SLA the Marketing and Communications Services function is divided into the following functional areas:
- GOVERNANCE - Governance requirements for the Marketing and Communications services delivered under this agreement;
- QUALITY CONTROL - Describes the requirements related to project management and quality control of the service;
- GENERAL SLA REQUIREMENTS - The SLA depicts the layout of the service level requirements and a general explanation is provided for the intent and use of each section of the service level requirement table and the document is issued in confidence for the purpose only for which it is supplied.
- INCLUDED SERVICE REQUIREMENTS - Describes the requirements for providing Above Line Services;
- EXCLUDED SERVICE REQUIREMENTS - Describes the requirements related to providing Below the Line Services.
- REPORTING PERIOD - The reporting period for all service level requirements defined in this SLA is monthly unless otherwise stated. A default measurement period of a calendar month must be assumed for the service level requirements where no specific measuring period is listed.
Legal professionals are in need of templates more than any other industry. Our trustworthy legal templates are all drafted and screened by legal professionals that have experience in special law-related fields and are actively involved in legal issues around the topic. This Marketing Service Level Agreement template covers the most important subjects and will help you to structure and communicate in a professional and legal way with those involved.
Using our easy-to-modify Marketing Service Level Agreement helps to make a perfect document for any kind of personalized legal matter. Download this professional legal Marketing Service Level Agreement template now and save yourself time, efforts, and possibly reduce the third party fees in order to become more successful.
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