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Job Description
La Mesa-Spring Valley School District
Computer Repair Technician
Purpose
Statement
The job of Computer Repair Technician was established for the purpose/s of installing and maintaining
computer hardware and peripherals; resolving immediate operational and/or safety concerns; and
providing support on the use of computer related equipment.
Essential Functions
Assesses malfunctions of computer hardware and peripheral devices for the purpose of determining
appropriate actions to maintain computer and network operations.
Coordinates with other staff for the purpose of completing projects/work orders efficiently.
Installs computer hardware, peripherals, application software, and image desktop computers for the
purpose of maintaining safe and effective district and site operation including administrators, library and
computer labs.
Maintains manual and electronic documents, files and records (e.g., warranty data, computer and
telecommunication equipment inventory, internal and external repair orders, RMAs) for the purpose of
providing an up-to-date reference and audit trail.
Prepares a variety of written materials (e.g., work order reports, inventory control, procedures) for the
purpose of providing written support and/or conveying information.
Provides onsite and telephone and trouble shooting support to users including attaching remotely to user
computers for the purpose of providing resolution to identified issues to maintaining productivity of user
workstations.
Repairs computers, printers and scanners requiring specialized computer and electronics repair skills for
the purpose of maintaining computers and peripherals in a safe and functional operating condition.
Supports Network Specialists for the purpose of assisting with installations, troubleshooting and repairing
computers, printers and other peripherals.
Transports a variety of items (e.g., computer equipment, supplies, telecommunications equipment) for the
purpose of providing materials at job site or to bring equipment in for repairs.
Troubleshoots and maintains voicemail configuration (e.g., personal options, greetings, feature buttons
configuration and security codes) and telecommuication equipment districtwide for the purpose of
meeting the efficient communcation needs of the users.
Upgrades computers, peripherals, and software applications (e.g., installation, testing, configuring) for the
purpose of meeting the computer processing needs of the users.
Other
Functions
Attends meetings as assigned for the purpose of conveying and/or gathering information required to
perform functions.
Performs other related duties as assigned for the purpose of ensuring the efficient and effective
functioning of the work unit.
Job
Requirements: Minimum Qualifications
Skills, Knowledge and Abilities