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POSITION DESCRIPTION
Position:
Human Resources Manager
Job Code:
Department:
Human Resources
FLSA Status:
Exempt/ Full-time
Reports To:
General Manager
Position Overview:
The Human Resource Manager is responsible to ensure that sound and consistent practices are applied for
all employees through compliance with all company human resource policies, and state, local and Federal
legislation. This position requires active leadership in all interactions with employees, guests and the
community. Focus on the company’s Mission Statement is of paramount importance.
Essential Duties & Responsibilities
1. Provide for impartial treatment to all employees through proper practices and employment
policies throughout the hotel. Ensure that all policies are applied fairly and consistently to all
employees.
2. Ensure compliance to all government regulations Federal and state - unemployment, FMLA,
ADA, Insurance, EEO-1 Report, OSHA log, and mandated posters.
3. Maintains a professional and ethical image for all staff members within the organization.
4. Ensure recruitment of the most qualified applicants through proper administration of the
employment function. This includes knowledge of pre-employment laws such as
EEO/AAP/ADA/Immigration and appropriate handling of all stages of the interview and on-
boarding of new staff.
5. Ensure maintenance of applicant application files and applicant flow log. Prepare employee
personnel files and maintain accurate, up-to-date information on existing employees.
6. Protect the "owners" from any employee litigation. With appropriate guidance investigate and
respond appropriately to all discrimination complaints.
7. Provide training, advice and guidance to management staff on employee relations issues. Provide
the tools to ensure employee satisfaction and growth through training.
8. Develop, oversea and direct events to improve employee morale.
9. Oversee appraisal process for improving morale and productivity. Improve employee
communications and performance by proper use of formal counseling and progressive
disciplinary procedures.
10. Approve and review all terminations, conduct exit interviews and arbitrate complaints.
11. Direct and administer the grievance procedures of union contracts and act as liaison with union
representatives.
12. Understand the wage and benefit programs and manage these programs to attract and retain
qualified personnel. Manage benefits administration and communication of health benefits.
13. Appropriately manage/monitor employee injuries and Worker’s compensation.
14. Liaison between all departments, the General Manager and Corporate Human Resources.
15. Provide direct assistance to employees and guests when appropriate.