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UNC University Career Services A. Blackburn

Summary

 Demonstrated ability to convey technical topics to clients at all levels.

 Successful history of personnel and project management, training, and effective communication.

 Exemplary track record of establishing and maintaining productive work environments and

relationships.

 Diverse technical background and skills in many areas of information technology.

Professional Profile

 Solutions-driven professional with extensive experience in project management and designing/

implementing technical solutions for Fortune 1000s.

 Customer-focused, highly organized self-starter with effective customer-service skills and

demonstrated ability to manage technical aspects and pre-sales projects, architect tailor-made

customer solutions, build relationships, communicate solution strategy and product offerings, and

provide technical expertise, support, and training to sales and customers.

 Resourceful, creative problem-solver with proven aptitude to analyze and translate complex customer

requirements and business problems and design/implement innovative custom solutions.

 Motivated achiever who exceeds goals, has been promoted regularly, earned highest customer

satisfaction rating for the last three years, and has garnered numerous awards.

 Articulate communicator who can fluently speak the languages of both people and technology,

blending technical expertise with exceptional interpersonal skills while interacting effectively with

customers, sales staff, and technical/engineering teams.

QUALIFICATIONS SUMMARY

 Innovative team leader and motivator with strong management skills, along with more than 15 years

of supervisory experience within team-oriented style of management that promotes the team’s

personal development and productivity.

 Strong communicator who interacts respectfully and effectively with individuals across the spectrum

of social and economic backgrounds and cultures.

 More than 9 years experience in managing government-sponsored programs that have been cited as

professional, innovative, and responsive to community’s needs.

 Earned 1999 Career Practitioner of the Year Award in recognition of “demonstrated leadership and

exemplary contributions in the areas of employment counselling, program development, professional

development of peers, commitment to continuous learning, rehabilitation, facilitation and/or training”

by ENET Society (Education and Training for Rehabilitation and Career Practitioners).

 Volunteer facilitator with United Way Leadership Development Program since 1998, delivering

workshops to volunteer boards.

SUMMARY

 Experienced government-affairs professional and lobbyist with strong background in state government

relations, as well as drafting position papers, reports, and lobbying materials.

 Liaison and advocate with proven track record in representing interests to legislature, executive

branch, agencies, associations, and coalitions.

 Excellent written and oral communicator, negotiator, problem-solver, and public speaker who

effectively coordinates communication activities and multitask in fast-paced, deadlined environment.

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