HTML Preview Hospital Patient Complaint Letter page number 1.
Sample Complaint Letter
DATE
YOUR FULL NAME & TITLE
ADDRESS
POST CODE
TEL NUMBER HOME/WORK
E-MAIL ADDRESS
NHS NO. }
HOSPITAL NUMBER: D. } if known
PATIENT’S DATE OF BIRTH }
Head of Patient Relations
South Tees Hospitals NHS Foundation Trust
The James Cook University Hospital
Marton Road
MIDDLESBROUGH
TS4 3BW
Dear Sir/Madam
Re: PATIENT’S NAME, DATE OF BIRTH, ADDRESS (if not yourself)
I am writing to you to complain about the treatment received at
(insert) HOSPITAL & WARD/ DEPARTMENT WHERE INCIDENT HAPPENED
Please see enclosed leaflet for the hospitals covered by South Tees Hospitals
NHS Trust.
If you are complaining about a particular member of staff, also include their name
and position if known.
(insert) DETAILS OF WHAT HAPPENED, WHEN IT HAPPENED
Include names and positions of people involved, if relevant.
If the events are very detailed, list the main points in date order in this letter.
Enclose further background information on separate sheets, if required.
Do not leave out relevant information or any part of your complaint).
(insert) DETAILS OF WHY YOU ARE NOT SATISFIED.
If you wish to complain about a number of matters, list the most important ones
first.
Try to be clear and concise in the points you make.