Australian Government
Department of Immigration and Border Protection
Dear Sir/Madam
The Department of Immigration and Border Protection is pleased to confirm the receipt of
documents you have submitted in support of your partner visa application.
Please note that whilst we will endeavour to make a decision on your application within 90 days from
your eligibility date, our service standard for processing Partner (Permanent) visas is six to eight
months. This time frame is calculated from an applicant’s date of eligibility, which is two years from
the date of lodgement of the combined application. These service standards are indicative only. While
the average processing time is less than six months, individual cases may be decided in longer or
shorter periods, depending on a range of factors.
If you need to contact the Department, you may phone the general inquiry line on 131 881
between 8:30 am and 4:30 pm Monday to Friday AEST, or by email to
Regards
Partner (Permanent) Pr
ocessing Centre
Please complete your name and address;
NAME
ADDRESS