JobDescription:SalesAssociate
WhoWeAre
HassettHardwareismorethanjustahardwarestore.Weaffectsocialandenvironmentalchangebythewaywe
treatouremployees,ourcustomers,andbythewaywedobusinessweareGreenBusinessCertifiedattwoofour
locations.WelivebyourMission:Toprovidethebestserviceandproductselectionsforthecommunitiesweserve
byempoweringourfamilyofassociatestoalwaysmakeitright;foreverycustomer,everytime.Wealsolivebyour
CoreValues:Integrity.CustomerAwareness.TeamLeadership.InnovativeThinking.CommunicationSkills.
RespectforOthers.ResultsDriven.Judgment,MaturityandAccountability.
PositionSummary
TheprimaryresponsibilitiesoftheSalesAssociatepositionaretomaintainoutstandingcustomerservice,uphold
ourMissionandCoreValues,generatesales,merchandiseproduct,andsupportthestoremanagementteam.
SalesAssociatesareinchargeourcustomerfirstphilosophyandareessentialindeliveringthebestcustomer
shoppingexperiencepossible.
MajorResponsibilities
● EnsureeachcustomerreceivesoutstandingservicewhichfollowstheS.A.L.E.Sprocessandbymystery
shopstandards.
● Maintainawarenessofallpromotionsandadvertisements.
● Executethedailyoperational,daytodaygoalsandprioritiesassignedbystoremanagement.
● Assistinthetraininganddevelopmentofpeers.
● Activelyparticipateindailyhuddlemeetings.
● Upholdmerchandisingandstorecleanlinessstandards.
● Participateintheprocessingofnewshipmentsandhelptheteamtokeepthereceivingandbackstockarea
cleanandorganized.
● Responsiveofsafetyissues.
● Consciousofshopliftingactivity.
● Aidcustomersinlocatingmerchandisinginstore,onacehardware.com,aswellasprocessingspecial
orders.
● SolicitcustomerstoopenanAceRewardscard.
● Answercustomers’questionsandprovideinformationonproceduresandpolicies.
MinimumRequirements
● Experience:Salesand/ormarketingexperienceinaretailenvironment,establishingrelationshipsand
workingwithcustomers.
● Skills/Knowledge:Knowledgeofretailcomputersystems,MSWordandExcelaplus.
● Acommitmenttoserviceexcellenceandcustomersatisfaction.
● Solidteamplayerwithexcellentinterpersonalskills.
● Excellentcommunicationskills,exceptionalorganizationalability,highattentiontodetail,andabilityto
multitask.
● Abilityandwillingnesstoworkflexiblehoursincludingevenings,weekendsandholidays.
PhysicalRequirements
● Mustbeabletolift,moveandhandleupto60poundsfrequentlytoloadandunloadcustomerorders.
hassetthardware.com