
1 – Email Communication Policy    Revised 1.9.13 
 
 
 
 
 
EMAIL COMMUNICATION POLICY  
 
I.  Policy Statement 
 
It is the policy of Portland State University that the University e-mail system is an appropriate 
medium for official communications from the University to employees and students. It is the 
responsibility of employees and students to receive such communications and to respond to them 
as may be necessary. 
 
II.  Reason for Policy/Purpose 
 
The University must be able to communicate quickly and efficiently with employees and 
students in order to conduct official University business. E-mail is an appropriate medium for 
such communication and supports University goals regarding cost efficiency, expediency, and 
sustainability. This policy is not intended to limit the use of communication tools for pedagogical 
uses or reasons. 
 
III.  Applicability 
 
This Policy applies to all employees and students. 
 
IV.  Definitions  
 
Official Communications. Communications from the University to students and employees, 
previously often sent by U.S. mail, that are important and that may trigger an obligation for the 
recipient to respond.  
 
University E-mail Account. The “pdx.edu” e-mail account assigned by the PSU Office of 
Information Technology. 
 
University E-mail System. The “pdx.edu” enterprise e-mail system managed by the PSU Office 
of Information Technology.   
 
 
 
Responsible Officer:  Chief Information Officer 
Responsible Office:    Office of Information Technology   
Adoption Date:  January 29, 2013