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1 Email Communication Policy Revised 1.9.13
EMAIL COMMUNICATION POLICY
I. Policy Statement
It is the policy of Portland State University that the University e-mail system is an appropriate
medium for official communications from the University to employees and students. It is the
responsibility of employees and students to receive such communications and to respond to them
as may be necessary.
II. Reason for Policy/Purpose
The University must be able to communicate quickly and efficiently with employees and
students in order to conduct official University business. E-mail is an appropriate medium for
such communication and supports University goals regarding cost efficiency, expediency, and
sustainability. This policy is not intended to limit the use of communication tools for pedagogical
uses or reasons.
III. Applicability
This Policy applies to all employees and students.
IV. Definitions
Official Communications. Communications from the University to students and employees,
previously often sent by U.S. mail, that are important and that may trigger an obligation for the
recipient to respond.
University E-mail Account. The pdx.edu e-mail account assigned by the PSU Office of
Information Technology.
University E-mail System. The pdx.edu enterprise e-mail system managed by the PSU Office
of Information Technology.
Responsible Officer: Chief Information Officer
Responsible Office: Office of Information Technology
Adoption Date: January 29, 2013
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