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Sample Resume by Thea Kelley
NAME
city, CA zip ▪ phone # ▪ email
INSURANCE AND REINSURANCE EXECUTIVE
High-energy division leader who generates loss-dollar savings in the millions, drives dynamic program growth,
and improves customer satisfaction in Marketing / Sales and Workers Compensation Claims management.
Extensive expertise includes:
Property and Casualty Insurance Managed Care, Loss Containment
Federal, Longshoremen’s, Harbor Workers’ Cases Catastrophic Injury, Disability
Due Diligence, Operational Review Product Development and Enhancement
Market Research, Pricing Vendor Management, Negotiation
HIGHLIGHTS OF ACHIEVEMENTS
MARKETING / SALES
Created, developed and marketed a portfolio of managed care and loss containment products and
services that produced more than $40 million in savings for Confidential Reinsurance’s client companies
in four years, for which the department won the company’s Innovations Award.
Developed medical bill negotiation service that increased savings by 25% without adding to clients’
operational costs.
Negotiated alliance with major new business partner, resulting in 40% increase in program volume.
Accomplish dynamic results within a congenial, non-threatening management style by modeling
flexibility, responsiveness to customer needs, and an enthusiasm for continuous improvement.
WORKERS COMPENSATION / CATASTROPHIC INJURY CLAIMS
As a recognized expert in catastrophic injury claims, share expertise widely as guest speaker at numerous
conferences and seminars. At Confidential Reinsurance, served as Workers Comp Team Leader on a
multi-million-dollar due diligence review that was the largest in company history.
Designed an evaluation system that improved claims handling in Other Insurance branch offices,
resulting in loss-dollar savings, increased customer satisfaction and higher corporate profitability.
Achieved promotion to Division Workers Compensation Claims Manager after five years at Other,
successfully replacing an extremely respected manager who had been with the company 40 years.
Utilized strong interpersonal skills to earn the trust and respect of personnel at all levels. Became a
valued resource for difficult cases.
PROFESSIONAL EXPERIENCE
CONFIDENTIAL REINSURANCE COMPANY 1998 – PRESENT
Director of Managed Care Products, Services Division, City, PA (2002 – present)
Generate multi-million-dollar savings as leader of three-person department that markets reinsurance products
and services sold through several vendor partners.
Oversee or perform all marketing functions including market research, innovative product creation and
enhancements, pricing and managing vendor relationships.
In addition, assist clients in managing catastrophic injury cases and provide lifetime medical cost
projections on spinal cord, brain damage, severe burn and multiple trauma cases.