HTML Preview Telecommunications Specialist page number 5.
ROBERT NORBERG Page 2 of 2
ROBERT’S TELECOMMUNICATIONS CONSULTING – Aurora, CO 9/1997 to 10/2001
Technical Consultant
Served as SL-100 consultant/technician, providing telecommunication companies with temporary online/on-site
technical support; patch downloads, translations, and other switch related problems. Provided technical support for
General Dynamics throughout Europe. Ensured continuous connectivity between SL-100 and other
telecommunication facilities (Defense Information System Agency, British Royal Air Force).
Selected Achievements:
Managed successful Y2K integration of 15 Nortel SL-100 switching networks for the U.S. government.
Coordinated and performed $630K SL-100 network upgrade.
Conducted site surveys for 30 VA Hospitals across the US resulting in the integration of all hospitals and
clinics onto a single network.
Played instrumental role in relocation of major military command, including coordination, design, and
construction of new 1,800-line remote switching center.
Personally secured individual maintenance contracts resulting in $63,000 in additional annual revenue.
V
OLT TELECOM GROUP – Corona, CA 10/1991 to 9/1997
Telecommunications Technician / Assistant Site Manager
Hired as lead switch technician managing 4 technicians charged with providing telecommunications support for
2,500 military, government and civilian agencies. Maintained Meridian Cabinetized SL-100 Digital Switching
System. Handled translation changes, completion of customer orders, and resolution of all network and station
malfunctions. Maintained, troubleshot, and performed maintenance service on SL-100, AT&T 3B2/600G Billing
System, General DataComm Motor Pool System, AT%T Western Electric BCM 32000 System, 828A multiplex
Telco System, and FMT 150 Fiber Optic Multiplexer. Provided advice for upgrades and switch enhancements.
Selected Achievements:
Captured 15% increase in monthly profit margin by leveraging clear understanding of companies’
maintenance contracts.
Secured $300K fiber optic project by promoting company’s expertise.
Received “Contractor of the Quarter” award.
U
NITED STATES AIR FORCE, Hickam Air Force Base – Hawaii 1985 to 1991
Telephone Switching Specialist
Honorably Discharged
EDUCATION & PROFESSIONAL TRAINING
Community College of the Air Force
Master Labor Contractor, Quality Assurance, Manager Development (MDC), Supervisor Development (SDC),
Commander’s Safety, Telephone Switching Specialist, Electronic Principles.
Certificates of completion:
Meridian 1 Maintenance Large Systems - N
ORTEL NETWORKS EDUCATIONAL SERVICE
Fiber Optic Design, Installation, and Maintenance, FO-3 Course - T
HE LIGHT BRIGADE
Meridian SL-100 Large Office Systems - N
ORTHERN TELECOM DIGITAL TRAINING
TECHNICAL SKILLS
Hardware: Nortel SL-1, Nortel SL-100, Meridian Voice Mail System, D-4 Channel Banks
Software: Microsoft Office (Word, Excel, Access, Outlook, and PowerPoint)
Networks: Sonet, T-Carriers, ISDN, ATM, OC-3 Fiber Multiplexer, FMT 150 Fiber Multiplexer
After
Resume Contributed for Sample Purposes Only
Written by ©AResumeWizard.com