HTML Preview Telecommunications Specialist page number 3.
Before
Carrier System, and the FD 565 Fiber Optical Transmission System.
Maintained the Base Customer Service Center, pre-filled, prepared all
material and cost analysis associated with each individual service order.
Assigned priority and tracked all pasted and future orders. Supervisor and
training manger responsible for updating, maintaining, and monitoring
individual work performance, training progress and distributing daily work
assignments for up to eight inside plant technicians.
EDUCATION/TRAINING/CERTIFICATIONS:
Manager Development Course (MDC) 2004
Supervisor Development Course (SDC) 2003
Commander’s Safety Course 2003
Quality Assurance Course 2002
Master Labor Contractor Course 2002
Nortel Networks Educational Service- Certificate of Completion- Meridian 1 Maintenance Large
Systems, 2000
The Light Brigade- Certificate of Completion- Fiber Optic Design, Installation and Maintenance, FO-3
Course, 1995
Northern Telecom Digital Training-Meridian SL-100 Large Office Systems, 1987
Telephone Switching Specialist Course, 1985
Electronic Principles Course, 1985
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