HTML Preview Medical Missed Appointment Letter page number 1.
SOUTH STAFFORDSHIRE
LOCAL MEDICAL COMMITTEE
‘Suite 5b’ Anson Court, Horninglow Street, Burton on Trent, Staffs DE14 1NG
Tel: 01283 534384 Fax: 01283 562824
Email: enquiry@sslmc.co.uk
Website: www.sslmc.co.uk
Chairman: Dr Vijay Singh Secretary: Dr David Dickson
Treasurer: Dr Tilo Scheel
Template letter to hospital provider regarding discharge of patients after missed appointment (a
similar adapted letter could be sent to the CCG to change commissioning specifications)
Dear
Your department has discharged this patient from your service following missing an
appointment. You have requested that we make a new GP referral for the patient to be seen.
You will be aware that General Practice is under unprecedented workload pressures. It is not
appropriate for GPs and staff to incur the additional bureaucracy and workload to re-refer
patients after a missed appointment. Additionally, many GP appointments are wasted due to
patients seeing a GP for the sole administrative purpose of a re-referral and which could
instead have been offered to other patients.
We are asking you to review your policy to either routinely send patients a further appointment
or to allow patients to reinstate their missed appointment within a specified time directly with
your appointment department, in order to no incur unnecessary additional bureaucracy on hard
pressed GP surgeries.
We have copied our CCG to inform them of this.
We look forward to hearing from you.
Yours sincerely
cc CCG