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GEORGE REDMOND • Page 2
Facilitated development of the framing specialist program; established a template and standardized reporting
so company could utilize it for regional and national operations.
Established a niche in OEM sales, regularly ranking top or second place in the field.
Successfully created a “pull-through effect” for distributors, OEM’s, and art retailers through effective public
relations and promotions to custom picture framers and designers.
FRAMING SUPPLIES INC – Fayette, ME 1993-2001
Founded in 1984, one of the largest suppliers to the picture frame industry.
Inside Sales Representative
Managed sales territory in Southwestern US, as well as various international accounts. Sold products via telephone
and in-person contact, prospecting for new accounts or utilizing existing account base. Served as key in-house contact
for customer / customer service sales inquiries and technical concerns. Supported outside sales representatives.
Managed and attended trade shows and industry conferences. Coordinated with cross-functional teams and
departments including sales, credit, warehouse, and customer service. Trained customer service personnel on
products and services, as well as company and industry standards and procedures. Supervised and coached new field
sales team members on proper distribution of marketing materials.
Key Achievements:
Automated and improved accuracy of key sales tool known as the Monthly Features List, reducing
production time from 2 days to 2 hours.
Recognized as the “go-to guy” for the resolution of customer conflicts and related concerns.
Demonstrated stellar communication and negotiation skills through sales closings of premium accounts,
preparation of quotes, generation of new business, and the resolution of problem accounts.
* * *
Prior experience as Independent Sales Representative for HSS Marketing of Bar Harbor, ME, and Marketing Associate for Radio
Hub of Bethel, ME
EDUCATION AND CREDENTIALS
Bachelor of Science in Business Administration
Saint Joseph’s College of Maine – Standish, ME
Professional Development:
Professional Selling Skills ♦ Prospecting Tools and Techniques
Essentials of Communicating with Diplomacy and Professionalism
The Upside of Upselling ♦ How to Attract New Customers
Market for Success ♦ How to Compete Against the Big Box Stores
Technical Proficiencies:
Microsoft Word, Excel, Outlook, PowerPoint
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