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Lead Business Process Analyst Resume
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QUALIFICATION
SUMMARY: Management and Business Process Engineer specializing in Business System
Analysis, Process Improvement, and Process Modeling training with experienced in process
workflow development, requirements gather, data analysis, and project planning and
management.
EDUCATION:
Degree: Bachelor of Science in Mechanical Engineering
Ronald E. McNair NASA Scholarship (Full 4 year undergraduate tuition and summer
internships)
Degree: Bachelor of Science in Applied Physics
CONSULTING
EXPERIENCE:
Confidential
Lead Business Process Analyst, Atlanta, Georgia April 2011-present
- Lead business requirement meetings to create the "future state" process model in ARIS
depicting Coca Cola's future methodology for selling and delivering the new Freestyle soft
drink dispenser to retail markets
- Conducted business analysis sessions with the space management team to create a
"current state" process model in ARIS depicting the process inefficiencies for stocking bottled
drinks into retail outlets
- Lead business requirements sessions for Coca Cola's space management team to
create "future state" process model in ARIS describing their new web based application for
delivering product stocking diagrams to retail customers and reduce customer stocking errors
by 50%
- Created a "current state" business process model in ARIS analyzing the pain points
within Coca Cola's coupon creation and coupon management processes
- Performed business requirement discussions with the coupon development team to create
"future state" process models in ARIS outlining Coke's new coupon management and coupon
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