Louisiana Department of Insurance
Complaint Report Form
What the Louisiana Department of Insurance can do for you:
• Protect you by enforcing Louisiana’s insurance laws
• Provide you with consumer information
• Investigate your complaints against companies or agents
Types of complaints include:
• Sales/Policyholder Services • Claim Delays/Denials/Unsatisfactory Settlements
• Premium Rates/Refunds • Other Insurance-Related Disputes
• Cancellation/Non-Renewals
Types of insurance involved include:
• Life • Homeowners • Bail Bonds • Worker’s Compensation
• Health • Long Term Care • Commercial • Disability
• Auto • Credit • Annuity • Medicare Supplement
• Other Types of Insurance
What the Louisiana Department of Insurance cannot do for you:
• Give you legal advice, act as your lawyer, or interfere in a pending lawsuit
• Recommend one insurance company, agent or adjuster over another
• Decide disputes based on who is negligent or at fault
• Determine the facts surrounding a claim (that is who might be telling the truth in a
matter when accounts of the matter differ)
• Resolve a complaint if the only evidence is your word against the word of others