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Matthew Winston
IT Support History
Synopsis:
With 15+ years of experience in the
IT/Telecom industry, I have acquired a
tremendous amount of hands on and
technical project management
knowledge. My current objective is to
apply my technical knowledge and
project management skills to help lead
a competitive growing company to a
new level of success and guide them
towards a new age of advanced
technology.
Technical Skills:
Systems:
Windows 2000, 2003 Server and
Professional, Win XP (Pro and Home),
Win 3.11/95/98, Dos 6.22, Citrix ICA
MS Exchange 2000
Hardware:
HP, IBM, Dell, & Intel based Server
and Desktop platforms
Cisco 2500 Switches
Sonic Wall Hardware VPN’s
HP Laser jets
Toshiba E-310 Color Copier
Toshiba and Sony Laptops
Inter-tel Axxess VOIP phone system
administrator
Software:
Microsoft: Windows 2000 and 2003,
Server. Office (97,2000,XP, 2003)
Visio, Publisher, Front Page, Power
Point
Citrix Metaframe XP
Symantec: PC Anywhere, Ghost,
Antivirus, Utilities, Win fax
McAfee Virus Scan
Adobe: Acrobat, Illustrator, Photoshop,
Partition Magic
Adware, Spyware, Malware, Virus-
Removal.
Networking:
TCP/IP, Wireless 802.11 a/b/g, DNS,
WINS, DHCP.
Certifications:
3 Com 3 star Sales Certification
APC Symmetra Certified Systems
Engineer
Nortel Networks Certified Account
Specialist- Enterprise solutions
3 Com Certified Solutions Associate
Cisco Certified Sales Expert – Small to
Medium Business Solutions
Matthew Winston
851 Kansas Ave
•
Stuart, FL 34997
Phone: 772-288-9428
•
Fax: 722-288-0024
Hilton Inn South / Hilton Group– Orlando, FL 2001 – 2005
IT Manager Planning and Integration Support
Install, support, and project manage the opening of 75+ retail locations.
Provide Tiers 2, and 3 end user support for 90+ corporate users. Install,
configure, and troubleshoot secure LAN’s, WAN’s, & Intranets. Consistently
managed numerous simultaneous technical projects / lead engineer for many
client-related store openings, installs & upgrades. Provide networking
solutions that both accommodate special needs on time and within budget.
Skills used
: Win98, 2000, XP, Office 97, 2000, Outlook 2000 under Exchange
2000, Drive Imaging, Windows 2000 Server admin, Print Servers, HP and
Intel Server Hardware, RAID, Cisco Switches, Desktop Migration/Upgrades,
PcAnywhere. Dell, Toshiba and Sony Notebooks. Dell & Intel Based
Desktops, Wireless 802.11a/b/g, MS Visio, Inter-Tel Axxess Phone System,
Comdial Phone System, ESI Phone System.
ECS Technologies – Stuart, FL 03/99 – 08/01
Sales Manager
Responsible for overseeing all sales opportunities with fortune 1000 accounts
as well as any large opportunities. Develop and maintained excellent working
relationships with key accounts. Prospected for new clients and businesses
within the Metropolitan area. Increased marketplace awareness, utilizing a
well-structured and organized approach. Oversaw project development
capabilities throughout the region among potential clients, contractors, and
consultants. Monitored sales figures and assisted Account Managers with sales
techniques and complex transaction. I was responsible for creating marketing
plans for the Owner and General Manager.
Best Buy, Inc. – Minneapolis, MN 02/96 – 12/98
Account Executive
Worked closely with inside sales force of four Account Managers within my
team. Prospect and network by telephone and in person. Provided detailed
funnel reports to the general manager to include perspective clients and
projections of future sales. Established and maintained professional
relationships with customers to better anticipate and satisfy their needs.
Circuit City – Minneapolis, MN 04/90 – 01/96
Retail Sales Manager
Responsibility of the retail sales workforce, ensuring they were properly
trained and knowledgeable of the current products available as well as
company policies and procedures. Monitored sales figures and assisted team
members with sales techniques and complex transactions. Resolved customer
concerns in a positive and helpful manner.
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