HTML Preview Supervisor Curriculum Vitae page number 1.
Holly Hospitality
5274 South St. Mobile: 902-555-1235
Halifax, NS B2N 2A6
klee@mail.com
PROFESSIONAL PROFILE
Nine years experience working in the hospitality and customer service industry in Canada and
Australia
Supervisory and assistant manager experience for three different employers
Major strengths: customer relations, multitasking and leadership
Instrumental in the set-up and operation of a new restaurant
French language comprehension and communication skills
EDUCATION/TRAINING
Bachelor of Commerce; Small Business Entrepreneurship (completing part time)
Dalhousie University, Halifax, NS
CPR Life Saving Skills Course, Saint John’s Ambulance July 2002
Food and Beverage Responsible Service Course, Servers of Canada July 2002
S KILLS/QUALIFICATION
Excellent leadership skills: listen to opinions, provide constructive feedback, open
communication and delegate work load evenly
S UPERVISORY
Managed up to eight staff members per shift
Provided excellent customer service: friendly, ability to asses needs and intervene when
problems arise, building rapport and client relations
Managed flow of bar: coordinated reservations and set up, section allotments for staff, and
entertainment set up and coordination
Closely involved in the start up and operations of a new restaurant: consulted on bar set up
and floor design, manual labour, influence in hiring/staffing, training and day-to-day trouble
shooting
O PERATIONS
Opening and closing duties: balancing cash, inventory controls and ordering, sales processing,
POS system closing, debit/credit machine closing and balancing, and data base creation of sales
purchasing and GST paid
Led groups and individuals through training processes: familiarized with POS systems, layout,
rules and regulations, addressed questions and concerns
T RAINING
Microsoft Office Operating System: Word, Excel, Access, Power Point
C OMPUTER
WORK EXPERIENCE
Supervisor, Celtic Corner Public House, Dartmouth N.S. April 2005 – Current
Bartender/Waiter, Royal Nova Yacht Squadron, Halifax N.S. May 2004- Dec 2004
Waiter, Brisbane City Polo Club, Brisbane, Australia 2003
Bartender, The Seahorse Tavern, Halifax N.S. 2001-2002
Bartender Assistant Manager, Ashburn Golf Course, Halifax N.S. 1999
Bartender, Sulphur Mountain Gondola, Banff, Alberta 1998
This FUNCTIONAL resume highlights relevant skills that the position is requiring and can be effective if 1) you have many years
experience in similar positions or 2) if you do not have direct experience to highlight, but have obtained transferable skills from
other types of positions. The professional profile provides a snap shot of all the relevant experiences, qualifications and
characteristics and can grab the employer’s attention.