Preview Supervisor Curriculum Vitae

Holly Hospitality

5274 South St. Mobile: 902-555-1235

Halifax, NS B2N 2A6

klee@mail.com

PROFESSIONAL PROFILE

 Nine years experience working in the hospitality and customer service industry in Canada and

Australia

 Supervisory and assistant manager experience for three different employers

 Major strengths: customer relations, multitasking and leadership

 Instrumental in the set-up and operation of a new restaurant

 French language comprehension and communication skills

EDUCATION/TRAINING

Bachelor of Commerce; Small Business Entrepreneurship (completing part time)

Dalhousie University, Halifax, NS

CPR Life Saving Skills Course, Saint John’s Ambulance July 2002

Food and Beverage Responsible Service Course, Servers of Canada July 2002

S KILLS/QUALIFICATION

 Excellent leadership skills: listen to opinions, provide constructive feedback, open

communication and delegate work load evenly

S UPERVISORY

 Managed up to eight staff members per shift

 Provided excellent customer service: friendly, ability to asses needs and intervene when

problems arise, building rapport and client relations

 Managed flow of bar: coordinated reservations and set up, section allotments for staff, and

entertainment set up and coordination

 Closely involved in the start up and operations of a new restaurant: consulted on bar set up

and floor design, manual labour, influence in hiring/staffing, training and day-to-day trouble

shooting

O PERATIONS

 Opening and closing duties: balancing cash, inventory controls and ordering, sales processing,

POS system closing, debit/credit machine closing and balancing, and data base creation of sales

purchasing and GST paid

 Led groups and individuals through training processes: familiarized with POS systems, layout,

rules and regulations, addressed questions and concerns

T RAINING

 Microsoft Office Operating System: Word, Excel, Access, Power Point

C OMPUTER

WORK EXPERIENCE

 Supervisor, Celtic Corner Public House, Dartmouth N.S. April 2005 – Current

 Bartender/Waiter, Royal Nova Yacht Squadron, Halifax N.S. May 2004- Dec 2004

 Waiter, Brisbane City Polo Club, Brisbane, Australia 2003

 Bartender, The Seahorse Tavern, Halifax N.S. 2001-2002

 Bartender Assistant Manager, Ashburn Golf Course, Halifax N.S. 1999

 Bartender, Sulphur Mountain Gondola, Banff, Alberta 1998

experience in similar positions or 2) if you do not have direct experience to highlight, but have obtained transferable skills from

other types of positions. The professional profile provides a snap shot of all the relevant experiences, qualifications and

characteristics and can grab the employer’s attention.

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