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Case Notes Training Workshop Evaluation Report Page 1 of 3
CASE NOTES TRAINING
FEEDBACK REPORT
Event Summary:
As part of the Sector Capacity Building Program activities, the Case Notes Training Workshop was
held on the 3
rd
of December 2012 in Sydney. The training was prepared by Turning Point Alcohol
and Drug Centre, an organisation based in Victoria and delivered by Rebekah Couldrey (Turning
Point) and Jacqui Cameron from LeeJenn Health Consultants.
The training outlined the principles for writing effective, standardised case notes and illustrated
how these written records represent a critical component of delivering quality clinical care.
The training was intended for alcohol & other drug clinicians, managers and workers with direct
client services and provided participants with:
• an introduction to case notes including the how, what, when and why of case notes;
• a DIY section with a writing guide, templates and case note models;
• a legal framework with information on protecting client’s confidentiality and legal FAQ specific to
the AOD sector;
• a systematic review of the case note literature and guidelines for developing case note policies.
Host Service: NADA
Session date: Monday 3
rd
December 2012
Location: Australian Technology Park, Sydney
Facilitators: Rebekah Couldrey and Jacqui Cameron
Number of attendees: 22
Number of feedback forms received: 22
Feedback form used: Turning Point Alcohol and Drug Centre standard evaluation 2012-2013
Event feedback
1. 73% of participants reported that the training was highly satisfactory overall.
2. Based on the student administration arrangements for the training, 73% of the participants
reported to be highly satisfied.
3. 86% of participants thought the information and resources provided during the training were
highly satisfactory while 14% of participants thought the information and resources were adequate.