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Branch Operations Manager 5/1/2006 - 10/1/2010
Branch Operations Manager 11/1/2010 - 11/1/2012
Branch Operations Manager 1/1/2013 - Present
New Parkland S&L New Parkland, CA
Main Street Credit Union New Parkland, CA
First National Bank of New Parkland New Parkland, CA
Bachelor of Science - Finance 2004
Bachelor of Science - Business Management 2007
University of California New Parkland, CA
University of California New Parkland, CA
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April Anderson
123 Main Street, San Francisco, CA 94122
Home: 000-000-0000 | Cell: 000-000-0000
email@example.com
Professional Summary
Conscientious Branch Operations Manager who courteously provides a variety of banking services to customers and
oversees all major banking operations. Adept at applying effective management skills. Specialize in working in a fast-paced
environment to meet customer needs and ensure efficient banking operations.
Core Qualifications
• Admirable experience effectively managing a wide range of banking activities
• Familiar with all standard banking software including MS Office applications
• Profound knowledge of banking procedures and investment products
• Sound understanding of loan and credit procedures
• Knowledgeable in all aspects of federal banking regulations
• Ability to manage and nurture client relationships
• Solid oral and written communications skills
Experience
• Effectively managed human resources issues including payroll and hiring.
• Managed all banking operations and dealt with customer service issues.
• Coordinated with other branch managers on some projects.
• Performed internal audits to ensure efficient banking operations.
• Ensured compliance with all applicable banking regulations.
• Developed productive relationships within the local business community.
• Approved loans and line of credit requests.
• Evaluated new customer accounts.
• Prepared weekly and quarterly operations reports.
• Performed period risk assessments and prepared related documentation.
• Ensured compliance with regulatory guidelines.
• Dealt with any client and employee issues.
• Reviewed and processed loan requests in a timely manner.
• Monitored work and prepared staff schedules.
Education