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SERVER/BARTENDER
JOB DESCRIPTION
POSITION SUMMARY
Reports to the Assistant Event Services Manager and/or Event Services Supervisors. Ensures
friendly and effective set-up and service of food and beverage functions to meet client
requirements and standards set by the London Convention Centre.
MAIN DUTIES - NATURE & SCOPE
SET-UP/CLEAN UP
Read over the EO (Event Order) and follow general instructions for set-up, room
assignment, menu, bar service etc.
Physical set-up/clean up of all food and beverage functions such as meals, coffee breaks and
receptions (room and equipment)
Attend roll calls (pre & post function meetings) and take notes on order of service, station
assignments, set-up requirements and other important information
Proper set-up of china, glassware, silverware on meal tables, buffets, coffee breaks and bars
Set-up of back-of-house for functions
Clean-up of back-of-house after functions
Maintain neat and tidy bars
Assist with putting away various inventory items (linen, F&B)
Set-up and servicing of food and beverage concessions
Always ask supervisor if unsure of duties (remember cell phone)
MEAL FUNCTION / RECEPTION / COFFEE BREAK SERVICE
Follow Supervisor’s instructions for proper order of service during a function
Communicate with partner at all times during set-up and service of functions
Remember and follow LCC serving standards
Ensure all food and beverage served meets LCC standards – inform Supervisor if in question
Answer questions from clients, guests and staff regarding the menu for food and beverage
service
Monitor guest needs and refer problems that arise to supervisor
Follow set standards for service to LCC guests/clients
Work safely and professionally at all times
TEAMWORK / FOLLOW-UP / PRIDE IN SERVICE / POLICIES AND PROCEDURES
Work in a team approach – helping out others during set-up or service including all areas of
Event Services