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LINDA THOMPSON, CPP
1415 South Voss Road #110-119 | Houston, Texas 77057 | 281-841-7782 | Linda.thompson19[email protected]
SENIOR-LEVEL PAYROLL AND HUMAN RESOURCES ADMINISTRATOR
Demonstrated expert in human resources management and payroll management with extensive experience in overseeing
regulatory compliance, payroll, benefits, and staff recruitment. Proven track record of improving processes and reducing costs
through design and implementation of task strategies and development of technical use and software. Excellent communication
abilities and an eye for improving company processes increase employee satisfaction and decrease company turnover and costs.
Additional core competencies include:
Relationship Building Written & Verbal Communication Skills
Benefits, Garnishments, & Deductions Recruiting, Training, & Staff Supervision
Process Improvement & Strategy Development Auditing & Ledger Reconciliation
Federal & State Regulations & Laws Safety Training & Workers Compensation
Payroll, Tax Filings, & Recordkeeping Staff Development & Orientation Programs
Computer Skills Include:
Microsoft Windows- 2012, 2010 and XP, Microsoft Outlook, and Microsoft Office Suite including Excel, Word and Power Point
User and Implementation Specialist of ADP- Pay Expert, Essential Time (EZLM)/Enterprise, ADP Reporting, Workforce Now
GL InfoLink, HRB (HR Benefits), ADP 1
st
Data Pay Cards
Microsoft Dynamics Great Plains- 10.0, 2010 Payroll and HR and Business Portal module Administration
Paycom Payroll Software
P R O F E S S I O N A L E X P E R I E N C E
ASCENDE, Inc. (formerly known as Employee Benefit Solutions, Inc.) 2011 – 2013
Human Resources / Payroll Specialist
Supported day-to-day human resources functions and contributed to the long-term development of HR and payroll functions to
provide comprehensive services to the staff within the company. Demonstrated expertise in payroll, staff supervision, employee
benefits, staff recruitment and termination, and technical skills. Excellent interpersonal skills allow for long-term and beneficial
relationships and an ability to coordinate with management to improve staff services.
Performed all recordkeeping, payroll processing, and benefit supervision for over 500 employees
Demonstrated knowledge of all rules, regulations, and company policies overseeing human resources
Counseled applicants and employees on rules, benefits, procedures, and opportunities
Recruited, supervised, trained, coached, and motivated a team of human resources staff
Demonstrated ability to utilize payroll software including Microsoft Dynamics Great Plains and ADP’s EZ Labor and a
demonstrated knowledge of modern office procedures, processes, and technology
Established, organized, and supervised the maintenance of records, ensuring confidentiality and accuracy
Acted as administrator of the business portal software and completed all ACH uploads to banks
Demonstrated expertise in benefits including 401k records, annual audits, insurance, and paid leave
Completed all quarterly and annual tax returns and reconciliations including federal and state returns and prompt
delivery of employee W-2’s
Managed and processed garnishments, benefit deductions, and paid leave accruals
Processed recruitment and termination of employees and their benefits
HR Payroll/Client Service Group 2008 – 2011
Manager / Owner / Consultant
Performed all management oversight of a payroll and human resources specialist company including payroll, office
management, record keeping, profit and loss, cost reduction, team motivation, and remaining in compliance with regulatory
oversight. Demonstrated ability to build long-lasting and profitable relationships and improve client satisfaction to increase and
retain business.
Completed investigations into human resources and payroll departments to ensure best practices and designed
strategies and processes to improve systems and departments
Assisted clients with implementations of ADP software and received referrals from ADP to assist new clients
Drafted and audited employee handbooks and company rules and policies, assisted companies with open enrollment,
and drafted and reviewed benefits plans
Recruited human resources, payroll, and accounting professionals for clients
Assisted clients with all stages of taxes and analyzed current and previous data, including quarterly and yearly
amendments and year-end close audits
Trained clients in use of ADP products including EZ Labor, HRB, and Pay Expert