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SARAH SAMPLE
1234 Sample Circle • City, ST 12345 • (555) 555.1234 Home • (555) 555.1234 Cell
QUALIFICATIONS PROFILE
Skillful and dedicated administrative assistant with extensive experience in the coordination, planning, and
support of daily operational procedure and administrative functions. Demonstrated capacity to provide
support for executive-level staff including scheduling meetings, coordinating travel and effectively
managing all essential tasks.
♦ Quality & Productivity: Adept at developing and maintaining detailed administrative and procedural
processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational
objectives. Recognized for “Perfect Attendance”.
♦ Communication & Presentation: Strong communication and interpersonal skills. Able to work
effectively with individuals on all levels, demonstrate a clear and professional manner with customers,
staff members and management.
♦ Computers & Administration: Able to formulate spreadsheets, compose correspondence; and develop
presentations, reports and documents. Proficient in MS Windows, Word, Excel; Group Wise, and Sabre.
♦ Key Strengths: Customer service oriented Assistant. Skilled in time management. Able to handle
numerous tasks simultaneous while maintaining strict quality standards.
PROFESSIONAL EXPERIENCE
SA MPLE CORPORATION – City, ST 1995 to Present
Administrative Assistant
Provided administrative support to 4 Chief Pilots, 4 Managers, 9 Staff Members, and 3,500 pilots for the
world's largest airline. Airlines serve 250 cities in 40 countries with approximately 3,900 daily flights.
Ordered and maintained operating manuals, QRH’s, MEL’s, Pink Bulletins, and checklists for kit bags.
Issued publications, revisions, discs, Jeppesens, change bulletins, Res and Decs passwords, uniforms,
badges, parking decals, keys, and length of service pins to pilots and co-pilots. Prepared and posted pilot
bulletins. Maintained visa and passport documentation and coordinated updates as required. Assisted pilots
in preparing expense reports for reimbursement purposes. Liaised with Human Resources regarding flight
crew jury summons. Entered new hire information into Sabre. Arranged emergency travel for pilots and
family members.
Key Achievements:
Created an Excel spreadsheet that eliminated duplication of work process due to FNet system
information errors.
Developed numerical and color coded mailboxes to ensure accurate and timely delivery of pilot
communications and correspondence.
Received numerous letters of appreciation from pilots for “Outstanding Service”.
PROFESSIONAL DEVELOPMENT
Organizational Leadership, ABC Training Center – City, ST
MS Excel, ABC Training Center – City, ST