Christopher Cobalt
28 Magnolia Street, Elsternwick VIC 3185
Availability
Available to work Thursday, Friday and Saturday, any shift.
Customer Service Experience
June 2011 Service Attendant
to current Live Wire Bar and Café, Etihad Stadium
Assessed customer needs using active listening in busy environment in
order to meet their requirements.
Kept accurate records of sales, refunds and appropriate financial
documents
Aug 2009 Social Committee Member
to current Central Swimming Club, Oak Park
Recognised and utilised appropriate hygiene rules and adhered to
company-specific guidelines and regulations.
Assist with bar service and table waiting service and organise buffet
catering for events
Hospitality Training
June 2011 Responsible Serving of Alcohol Certificate
Victoria University, Footscray Nicholson campus
Skills and Personal Qualities
Customer service/hospitality skills
Food presentation at hot and cold buffets and portioning serves through
catering/serving for swimming club social activities
Good numerical skills cash handling/EFTPOS experience gained through 2 years of
hospitality experience
Highly skilled beverage preparation expertise – both cocktail making and barista
capabilities
Communication and teamwork skills
Good interpersonal skills and teamwork skills, demonstrated through swimming club
activities and university team projects
As part of a very large service team at Etihad, team work is essential to ensure quick
efficient service is a very busy environment
Ability to deal with people in a friendly and confident manner, proven through
customer service experience as well as coaching and arranging swim team training