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Michelle Norman, APF, APMP
PROPOSAL MANAGER, WRITER, AND EDITOR
Michelle Norman, APF, APMP michellenor[email protected] 404-406-1334
PROPOSAL MANAGEMENT
PROPOSAL WRITING &
EDITING
IDIQ/TASK ORDERS
PROCESSES AND
PROCEDURES
DEVELOPMENT
REVIEW TEAM
PREPARATION AND
IMPLEMENTATION
STRATEGY AND SOLUTION
DEVELOPMENT ASSISTANCE
WINNING THEME
STRATEGY
BUSINESS PROCESS
REENGINEERING
TRAINING
MEETING FACILITATION
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Ms. Norman offers experience managing large, strategic proposals in the full range
of Fortune 500 to small-business companies, and her skills are as diverse as her
client base. Ms. Norman is capable of providing turnkey proposal management for
federal, state, local, and commercial arenas.
PROFESSIONAL EXPERIENCE
Proposal Development Experience: Working with the capture team and subject
matter experts to develop solutions and strategies; analyzing RFP requirements;
creating the proposal schedule, outline, and compliance matrix; managing diverse
teams, ensuring RFP compliance; performing in a time-sensitive environment;
managing proposal reviews; and coordinating and managing the entire proposal
production process to ensure on-time delivery
INDEPENDENT PROPOSAL MANAGEMENT CONSULTANT - JUNE 2007 – PRESENT
Federal Agencies: U.S. General Services Administration (GSA), U.S. Navy Seaport,
U.S. Army, Federal Medicare & Medicaid Services, Department Logistics Agency,
Department of Energy, U.S. Marine Corps, U.S. Air Force, The Kennedy Center,
USSOCOM, Warner Robins Air Force Base, NASA, Nuclear Regulatory Commission,
U.S. General Accountability Office, Holocaust Memorial Museum, and Social Security
Administration
State Agencies: Healthcare Medicaid Enterprise Solution and electronic health
records system and E-prescribing system (MEHRS/ESCRIPT) for Vermont, California,
Kentucky, Idaho, Mississippi, New York, Texas, and Pennsylvania
COMMERCIAL EXPERIENCE:
Genesys Lab, Proposal Manager (Contractor) - December 2006 – June 2007
Prepared telecom proposals; conducted kick-off, status calls, proposal reviews,
and lesson learned meetings
Measured and tracked proposal activities to evaluate organization’s benefit,
including time and expenses to bid, win probability, and win rates
Scientific Atlanta, Proposal Manager (Contractor) - September – December 2006
Performed proposal management activities for solicitations that reflected
SciAtl’s strategic sales goals and customers’ requirements for satellite and cable
modem products that primarily supported Europe
Conducted proposal management activities, such as writing proposals and
conducting strategic sales, kick-off, draft review, and lesson learns meetings.
CA, Inc., Proposal Technical Writer/Editor - January 2006 - September 2006
As the Proposal Technical Writer/Editor for the North America RFP team, my
responsibilities included managing response content for the Pragmatech database
for the sales account teams. Other responsibilities included:
Writing and editing technical proposals for four segments: IT business services
organization, enterprise system management, security, and storage.
Developing new proposal content using project management methodology and
Pragmatech proposal tool