HTML Preview Sample Retail Manager Job Description page number 1.
06/08/2013
JOB DESCRIPTION
Job Title: Retail Manager
Responsible to: Deputy Director
Responsible for: Retail Team
Purpose of Job/Key objectives
Turner Contemporary’s retail operation is operated through Turner Contemporary Enterprises
and generates a vital commercial income to support our charitable objectives. The Retail
Manager has overall responsibility and accountability for the management of the Turner
Contemporary Shop and retail team, working across the organisation to develop a retail offer
which reflects Turner Contemporary’s brand, our changing exhibition programme and which
meets the needs of our diverse audience.
A creative individual with a passion for retail, the Retail Manager will have responsibility for all
product selection and development, product merchandising, setting, achieving and exceeding
financial targets, developing the online retail strategy, stock management, developing and
implementing effective retail management systems and processes, and contributing to the
overall visitor satisfaction of Turner Contemporary.
Principal Duties/Tasks and responsibilities
Retail Management
Create a unique retail experience in line with Turner Contemporary’s brand
Develop Turner Contemporary’s retail strategy in line with colleagues, ensuring regular
reviews and updates as required
Manage the shop to ensure a creative and inspiring layout, lighting and stock display
Set the pricing strategy to meet the needs of Turner Contemporary’s audience
Review the existing retail staffing arrangements and working with the Deputy Director
and Operations Manager to implement a new staffing structure
Work with the Operations Manager to train, brief and manage the Retail Team ensuring
first-class customer service and motivating the team to increase sales and ensure
efficiency
Work with the Retail Assistant to develop, implement and manage the online shop