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Job description: Business Systems Analyst
Job Title
Business Systems Analyst, Vancouver
Reports to
Director of Professional Services
Job Summary
We are looking for Business Systems Analyst to be part of our Professional
Services team. The ideal candidate is a self-starter that thrives in a fast-
moving environment, with a passion for solving customer problems using
cutting-edge solutions.
You will be trained on the configuration skills necessary to implement
Agreement Express, but should also bring with you an ability to learn new
software quickly as well as a business analysis skill set to understand a
business problem and break it down into resolvable pieces.
You will be working with the customers directly to elicit requirements, as
well as configuring and testing the solution to ensure quality. You should also
have superb communication, organization and time management skills. Most
importantly, you are committed to the success of projects and customer
satisfaction.
Duties and
Responsibilities
1. Effectively evaluate a client’s need and business processes. Translate,
communicate, and document the requirements to the Agreement
Express solution
2. Skilled at mapping data files and processes
3. Skilled at documenting requirements and communicate workflow
through diagrams (e.g. create process flow diagrams, integration
diagrams, finite state diagrams, customer experience maps etc.)
4. Ability to succinctly communicate solution and requirements to
customer and internal team
5. Excellent facilitation skill to collaborate with the clients through decision
making process and gain consensus to reach sign-off
6. Configure Agreement Express to specifications
7. Execute and effectively document test to sign off on solution quality
8. Excellent presentation skills to demo and present the solution to the
clients
Qualifications
and Education
1. Degree in Computer Science, Information Technology, Business
Administration or other relevant university discipline
2. Experience with enterprise software implementation or Software as a
Service (SaaS) implementation projects. Experience with Web-
Applications and/or SaaS preferred
3. Experienced in analyzing and documenting business processes
Demonstrated ability to bring clarity to business processes that may not
be well understood by customers themselves
4. Ability to translate business requirements to technical specification for
implementation or development
5. Understanding concepts of data modelling and system configuration. Be
able to read and understand xml standards
6. Strong communications skills. Excellent verbal and written English skills
are critical for success in this role
7. Thrives in a fast paced environment. Demonstrated ability to work
calmly in a demanding work environment subject to a variety of
pressures and constraints