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People: Process Accountability Chart (PACe)
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Person Accountable Name of Process
KPIs
Better, Faster, Cheaper
Identify 4 to 9 processes that drive your business.
Assign someone specific accountability for each process.
List Key Performance Indicators (KPIs) for each process (better, faster, cheaper).
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People: Process Accountability Chart (PACe)
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It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change. | Charles Darwin