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Commercial Sales Representative 6/08
Job Description – Sales Representative, Commercial
Division: Commercial Number of Employees Supervised: 0
Location: Greystone Salary Range: 8-10
Reports to: Commercial Division Manager E-Classification: E6
Purpose and Description
Position is responsible to bring a consistent flow of profitable new business to the division and/or
company, in accordance with the sales and marketing plan. Executes the sales and customer
relations policies, maintains and improves the Company’s competitive position to increase
market share. Monitors installation and customer’s perception and attitudes towards the services
provided. Identifies and communicates to production any specific customer preferences or
requests for service and immediately works to provide solutions to any customer complaints.
Responsibilities/Duties
• Sell landscape projects and irrigation systems to general contractors, owners and developers
of commercial properties that meet or exceed sales goals.
• Coordinate sales efforts with those in other divisions to increase market share. Assist in goal
setting and planning.
• Prospect for new business, developing relationships with general contractors, builders,
commercial developers, property managers and others. Plans and maintains adequate cold
and warm calls/leads to cover the market.
• Prepares and presents proposals in complete and professional manner, according to company
standards. Follows-up on hard bids and offers value engineered solutions to customers.
• Ensures all estimates are prepared and approved as needed prior to presenting to customer.
• Sells projects at approved prices to meet or exceed targeted profit margins.
• Conduct site inspection and assessment with Estimators/Designers and/or Production
Management to determine soil type, slope, drainage, exposure, and existing structures,
features, roads, and utilities that will affect project
• Responds to all inquiries and requests for bid in a timely manner.
• Maintains record and tracking of all proposals in progress and timely follows-up to maximize
sales opportunities. Aggressively pursues all proposals in progress.
• Maintains a company-owned database of current customers, prospective customers and past
customers to support the marketing and sales effort.
• Work closely with project manager and production staff regarding scheduling, quality and
customer service.
• Maintain keen awareness and provides candid feedback on customer relationship and the
customer’s perceptions of the product and service being provided, to maximize customer
retention.
• Communicate to appropriate parties any problem areas and work to find immediate
resolution.
• Anticipate customer needs with positive solutions in a timely manner, assists in the sales of
change orders and extra contracted work.