Sample Resume Entry-Level Banking
Susan Sellers
555 Cowley Avenue susansellers@anymail.com
East Lansing, MI 48823 http://www.linkedin.com/[yourLinkedInURL]
OBJECTIVE: Seeking an entry-level position in the retail banking industry in which my internships,
part-time job, and volunteer experience in banking and my strong interpersonal, communication, and
organizational skills can help your company increase profits and serve clients.
SUMMARY
Retail bank internship (two summers) at Bank of America
One year of customer service experience at Associated Bank
Cum laude graduate with a bachelor of science in finance (with a specialization in financial
markets & institutions)
Proficient with Microsoft Excel, Access, PowerPoint, and Project; STATA; MATLAB
Proficient in French
EDUCATION
Michigan State University, East Lansing, MI, 2011-2015
Bachelor of Science in Finance (With a Specialization in Financial Markets & Institutions)
Graduated cum laude, GPA: 3.70
Member of Beta Alpha Psi, an honor society for financial students and professionals
President of Finance Association
Studied abroad in Belgium (Global Finance Studies in Belgium Summer Program)
Received Campus Impact Award (for exemplary student leadership)
WORK AND INTERNSHIP EXPERIENCE
Associated Bank, East Lansing, MI, Fall 2014-Current, Customer Service Representative
Provided excellent customer service by processing financial transactions promptly and accurately
Resolved member issues and marketed new financial products to customers
Named “Customer Service Representative of the Month” for December 2014
Bank of America, East Lansing, MI, Summer 2013/Summer 2014, Retail Banking Intern
Saved the bank more than $20,000 a year by correcting errors in profit and loss variance reports
Learned the retail banking business through observations of banking center activity
Responded to basic client queries; improved client response times by 15 percent
Named “Intern of the Month” for July 2014
COMMUNITY INVOLVEMENT
Haven House, East Lansing, MI, Fall 2012, Volunteer
Haven House provides emergency housing and support services for families with children.
Developed communication and analytical skills by interviewing clients to determine what type of
services were required. Provided financial advice to clients regarding savings, bank accounts, and
general money management. Performed clerical duties in the management office.
Habitat for Humanity, East Lansing, MI, Summer 2010, Volunteer
Strengthened teamwork skills while building homes for low-income families