HTML Preview Administration Resume page number 1.
www.roberthalf.com.au
Administration resume sample
Apartment 2/36 Grisham Place
Perth WA 6906
0434 343 434
JESSICA BENNETT
CAREER OBJECTIVE
I am a highly capable and award-winning administration manager with a passion for improving
service provision and ensuring smooth running of business at all levels.
KEY SKILLS
• Certificate III in Business Administration 2013
• Excel Dynamic Web Training 2011
• Proficient with all MS Office and Google document programs
• Experienced with budgeting program BudgetME and Slash Cost
• Knowledge of CRM systems such as SAP, Salesforce and Freshdesk
WORK EXPERIENCE
Office Manager
Jeffers Recruitment Plus
2015 – current | Perth, Australia
At Jeffers I work to minimise costs of running a national recruitment firm and ensure efficient
processes are always employed for administrative tasks and functions.
• Responsible for managing two administration assistants
• Lead planning process for both individual team and organisation-wide events
• Create reports on executive meetings, generating minutes and recommendations for future
meetings
• Liaise with Office Centrics to secure competitive prices for all office supplies
• Successful in transitioning all meeting scheduling processes to online systems, making Jeffers
a finalist in the 2016 Green Team Australia Awards.
Inbound Customer Engagement Representative
The Daily Employer
2012 – 2014 | Fremantle, Australia
While working at Australia’s top employment service The Daily Employer, I was a leader in the
business for product knowledge and information sharing.
• Learned comprehensive details of over 200 product offerings
• Decreased average call resolution time by 9%
• Assisted in training other team members and new staff
• Awarded the Customer Champion Award for resolving 1000 phone queries in a single month
with 100% positive feedback