HTML Preview Sample Official Email page number 1.
Sample Email
This resource has been designed to be used in conjunction with the Emailing Tips developed by the
Student Advocacy Service.
From: sample.student@myacu.edu.au
To: sample.lecture[email protected]
Subject: Extension request ABC123
Body:
Appropriate opening: Dear Professor / Dr. / Assoc. Prof.
Explain why you are writing the email: I am writing to you regarding the final grade I
was awarded in the unit ABC123.
Outline the facts surrounding the case and relevant action you have taken to resolve
the situation for example, if you are seeking clarification for a Unit grade outline the
results you received for each of the assessment tasks to assist the lecturer to
understand the history of the situation.
Propose a suggestion (what would you like to see happen), how can the issue be
resolved for example, “could we meet to clarify my final examination mark?” Ensure
that you use appropriate language here.
Thank the recipient: Thank you for your time and consideration, I look forward to
hearing from you.
Signoff: Kind regards,
Sample Student
S00123456
Comment [JW1]: Ensure that your
email originates from your ACU student
email account. Emails sent from non-ACU
account may not be responded to.
Comment [JW2]: The subject line is
designed to provide a summary of the
email content. It needs to be short and
specific, you should include the name of
the Unit where appropriate.
Comment [JW3]: It is common
courtesy to address the recipient at the
start of the email. It is important that you
are respectful and address the recipient by
the correct title.
Comment [JW4]: Explain when you are
writing the email for example: to seek
clarification on an assessment item or unit
grade, to apply for special consideration.
Remember tone cannot be heard in an
email, so it is important that you keep your
emails formal.
Comment [JW5]: You should keep this
section concise and provide clear details
about your situation.
Comment [JW6]: Do not threaten or
demand that your lecturer do something.
You need to keep your language formal
and respectful to ensure that your email is
taken seriously and responded to as quickly
as possible. Writing a well-considered
email is in your best interests as it will
assist the lecturer to understand your
concerns and respond to you as soon as
possible. It will also demonstrate to the
lecturer that you are aware of your
responsibilities.
Comment [JW7]: Remember to thank
the recipient for their attention and time.
Comment [JW8]: Ensure you sign off
with your full name and your student
number.