Preview Operations Quality Resume Example

MICHELLE S. WORTHY • Page 2

1366 West Borbon Road H: 623.444.4444

Avondale, Arizona 85395 mwort[email protected] C: 480.222.2222

Continued, Maintenance Operations Manager (Accessory Flight Chief), United States Air Force 6/2005 to 6/2007

• Reviewed KPIs and statistics such as maintenance data, quality control and manpower management reports;

strategically allocated labor resources to meet workloads, defined root cause of issues and targeted deficiencies.

• Stewarded $10.6M of equipment and facilities; oversaw the effective use of and compliance with preventive

maintenance, safety, security and training programs.

Fabrication Operations Manager (Flight Chief), United States Air Force 4/2002 to 6/2005

Supervised a team of 150+ personnel and managed the upkeep, maintenance and accountability of facilities, equipment

and tools valued at $34.9M. Monitored performance, analyzed allocation of resources, evaluated productivity and

managed quality to ensure operational efficiency while meeting customer needs and achieving goals.

• Planned and directed the production of providing 40K annual maintenance and repairs, quality customer

service, and manufacture of parts for 29 pieces of critical equipment and 850+ pieces of support equipment.

• Ensured all technicians were in compliance with all safety regulations such as OSHA, personal protective

equipment (PPE), hazardous materials handling, storage and disposal and FOD.

• Streamlined the scheduling and flow of maintenance actions; reduced backlog by 50% with effective time

management and prioritization methods.

EDUCATION

Master of Business Administration (M.B.A.), Wayland Baptist University, Phoenix, AZ

Bachelor of Science (B.S.), Professional Aeronautics, Embry Riddle Aeronautical University, Daytona Beach, FL

Associate of Applied Science (A.A.S.), Aeronautics, Embry Riddle Aeronautical University, Daytona Beach, FL

Lean / Six Sigma Logistics Course, United States Air Force

Supervisor Labor Union and Conflict Management Course, United States Air Force

Senior Maintenance Leader Risk Management Course, United States Air Force

12-weeks of Leadership, Professional Communication and Personnel Management Training

Senior NCO Leadership Academy / USAF Chief Master Sergeant Leadership Course

CERTIFICATIONS

Professional Management Certification, Community College of the Air Force

Active Secret Security Clearance

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