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Part A – Services to be transferred
To be completed by the customer that currently owns or leases the services
(Outgoing Customer)
The list of services should be reviewed by both the Outgoing and Incoming Customers
before submitting the application form to ensure both parties are aware of and agree
to the details provided. A full list of your services and account numbers can be found on
your latest Telstra bill or you can contact Telstra Business on 13 2000.
You can list whole account numbers, individual services or both as below. Please note
transferring services may affect your current pricing. Please ensure you have checked
your plan terms and conditions before proceeding.
*Please note that a $44/service fee applies for the transfer of 1300, 1800 and 13 numbers,
which will be applied to the Incoming Customer account.
1. Do you want to transfer all services under your account to the Incoming Customer?
No – Go to option 2
Yes – List account numbers here. All services under these accounts will be transferred.
Services to be transferred can include
but not limited to:
• Landline services
• Mobile services (including leased
services)
• Internet (xed and wireless)
• BigPond Mailboxes (provide email
address)
Please attach additional services on a
separate sheet if required.
Services with another carrier will not be
transferred.
Change of Ownership or
Transfer of Lease Request
Business to Business
Both parties should ll out this form and read all terms and
conditions before signing. Please ensure that all information
supplied is correct. Incorrect information may cause delay in
processing your application.
Depending on the complexity of the application, processing
times will vary. When we have received your application
you will receive a conrmation email that will contain a
Telstra Reference Number.
If this Change of Ownership or Transfer of Lease request is for
mobile services only and the Incoming Customer has been a
Telstra customer for less than 6 months, this form must be
submitted to your local Telstra store for processing.
On completion this form
should be scanned and emailed
to change.ownership@team.
telstra.com or faxed to
02 9218 5990 or returned to
your local Telstra store.