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Head Server 6/1/2010 - Present
Head Server 6/1/2006 - 5/1/2010
La Cucaracha Mexican Food and Cocktails St. Paul, MN
The Grill St. Paul, MN
Bachelor's Degree - Hotel Management 2006
University of Minnesota Duluth, MN
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Kaitlin Taylor
123 Main Street, San Francisco, CA 94122
Home: 000-000-0000 | Cell: 000-000-0000
email@example.com
Professional Summary
Highly accomplished and professional Head Server with excellent customer service record in a variety of dining
establishments. Superior multitasker who thrives in a fast-paced work environment. Adept at addressing tense and
unpleasant situations in a smooth and efficient manner.
Core Qualifications
Considerable restaurant server supervisory experience
Excellent expertise in a variety of cooking methods
High knowledge of a wide variety of food and beverage types
Strong customer service operations skills
Exceptional proficiency with cocktail recipes and preparation
Superior skills in interaction with guests and staff
Outstanding ability to provide server direction with clarity and courtesy
Sound ability to lift objects weighing up to 30 pounds
Good organization and time management skills
Experience
Provided daily server supervision for both lunch and dinner shifts.
Prepared and updated daily server work schedules.
Monitored and mentored new servers to ensure efficient dining operations.
Conducted regular food supply quality checks.
Responded quickly and courteously to guest complaints.
Made special menu item recommendations to guests as required.
Ensured server staff compliance with restaurant attendance and uniform policies.
Coordinated with management in handling server disciplinary actions such as warnings and terminations.
Assisted hostess with greeting and seating guests as needed.
Oversaw restaurant cleaning and table rearrangement at end of shift.
Education
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