HTML Preview Ownership Transfer Request Letter page number 1.
Both parties should fill out this form and read all terms and conditions
before signing. Please ensure that all information supplied is correct.
Incorrect information may cause delay in the processing of your application.
Depending on the complexity of your application, processing times will vary.
If this Change of Ownership request includes a Mobile service and the
Incoming Customer has been a Telstra customer for less than 6 months,
you must submit this form to your local Telstra store for processing
PART A – SERVICES TO BE TRANSFERRED
(Outgoing Customer who is transferring their services to complete)
Remember to review your list of services before completing this application form to
ensure you include all relevant services. A full list of your services and account numbers
can be found on your latest Telstra bill or you can contact Telstra on 13 2200.
You have two options:
• Option 1: if you list service numbers, you are agreeing to transfer only those individual
services to the Incoming Customer.
• Option 2: if you list account numbers, you are agreeing to transfer all services on those
accounts to the Incoming Customer.
SERVICE OR ACCOUNT NUMBERS
TRANSFER DATE
(for all services or accounts listed)
What date should the Transfer of Services take effect?
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Transfer date relates to all services or accounts listed on the ‘Services to be Transferred’
section of this application form. The transfer date cannot be earlier than seven working days
from the date that this form is submitted to Telstra including all required information.
Telstra will attempt to transfer the services on the date you have requested, however
some requests may take longer to complete.
CHANGE OF OWNERSHIP
CONSUMER TO CONSUMER
TRANSFER REQUEST
APPLICATION FORM
Services to be transferred can include
but are not limited to:
• Home line, fixed services
• Mobile services
• Internet (fixed and wireless)
• BigPond services:
−please provide your main email
address, eg [email protected]
• BigPond security.
Please attach additional services on
a separate sheet if required.
Services with another carrier will not
be transferred.
ON COMPLETION THIS
FORM SHOULD BE SCANNED
AND EMAILED TO
changeofownership@telstra.com
OR FAXED TO 03 8601 2361
OR RETURNED TO YOUR LOCAL
TELSTRA STORE