HTML Preview Computer Technician Trainee Job Description page number 1.
Trainee Technician, Computer Operations & Support 06/2014
JOB DESCRIPTION
Job title: Trainee Technician, Computer Operations & Support
Responsible to: Manager, Computer Operations and Support
Responsible for: Completion of all Operations and Support activities
Principal tasks: To be undertaken in compliance at all times with laid down policies, procedures
and delegated authorities and with relevant PRA/FCA Rules, Evidential Provisions
and associated guidance:
In liaison with the Manager, Computer Operations and Support, conduct of Computer operations,
general operating support to users, system housekeeping and security back-up services to the
Group in relation to its Mainframe, Unix, Local Area Network, personal and other computerised
facilities including all back-up, security and housekeeping routines in accordance with established
procedures.
(B) In liaison with the Manager, Computer Operations and Support, the placement, removal and
installation of Group Computer Equipment and Software in compliance with legislative requirement
and site standards.
(C) Maintenance of systems established to record and control effectively the movement, location and
usage of Group computer equipment and Software taking account of relevant legislations as it
affects such equipment.
(D) Provision of assistance to the Manager, Computer Operations and Support in the production and
maintenance of in-house procedure and control manual documentation.
(E) Provision of services to Users in accordance with agreed standards, scheduling of production runs,
housekeeping tasks and output preparation.
(F) In liaison with the Manager, Computer Operations and Support, the periodic testing and
maintenance of computer contingency plans designed for use in emergency.
(G) Provide assistance, as necessary to the Group Technology Services function, in the support and
development of Group Mainframe, Local/Wide Area Networks and stand alone personal computing
facilities in relation to both operating and application systems.
(H) As instructed by the Manager, Computer Operations and Support, assistance with regard to the
contacting of third party suppliers in relation to computer equipment purchasing and consumables,
and the maintenance of relevant records.
(I) Provision of Group helpdesk facilities to assist users in the resolution of equipment, software and
general difficulties.
(J) Attend Internal or External meetings in connection with relevant issues as requested by the
Manager, Computer Operations and Support.
(K) Undertake any other related tasks requested by the Manager, Computer Operations & Support or
his/her Line Superiors.