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John Smith
1234 Elm Street Anytown, ST 00000 (123) 456-7890 [email protected]
PROFESSIONAL PROFILE
HUMAN RESOURCE MANAGER with 20 years experience. Excellent qualifications in personnel training and
development programs. Consistently successful in the development of core efficiency initiatives to drive
organizational change and performance improvements.
PROFESSIONAL EXPERIENCE
NAME OF COMPANY, City, ST 1999 to 2003
Director
Directed a staff of 38 probation officers and support staff, and oversaw treatment programs for more than
1,500 clients annually. Developed and administered a $2.5 million budget. Performed human resource
management duties, i.e., recruitment, selection, training and development, and scheduling and evaluation.
Wrote and enforced policies and procedures affecting day-to-day operations and conducted internal
investigations. Major accomplishments --
Wrote new policy and procedural manuals detailing comprehensive policies and procedures for
employees which reduced training time and improved efficiency and consistency
Improved employee morale and reduced turnover by developing a procedural manual committee of
employees to draft and have input in to departmental procedures, and created a hiring board
consisting of employees and supervisors to screen and recommend applicants
Developed an in-depth personnel evaluation system, improved physical working conditions,
improved management skills of supervisors, and adopted a merit pay system based on performance
evaluations designed to reward top performers
Developed and oversaw implementation of a "Day Reporting Center Program" designed to provide
training, education and treatment to high risk clients
Recommended new computer system upgrade to improve employee efficiency and productivity
NAME OF COMPANY, City, ST 1994 to 1999
Personnel Director
Coordinated all departmental training activities. Aided and advised management with interpretation and
application of personnel policies and practices. Wrote and enforced policies and procedures affecting day-
to-day operations and conducted internal investigations. Major accomplishments --
Evaluated and refined course materials in an effort to find optimum solution to training challenges
and recommended effective training solutions
Identified methods of introducing new information to increase job competence
Assisted the CSCD director in the community justice planning process
Controlled operating costs by closely monitoring service contractors to prevent cost overruns
NAME OF COMPANY, City, ST 1993 to 1994
Restitution Center Director
Developed and administered a $500,000 annual budget, performed personnel management duties, including
supervising a staff of 25 - 30 employees. Oversaw major facilities renovation project.