This unit covers the competences required for carrying out a Six Sigma process
mapping activity. It requires you to select a suitable process on which to carry
out the process mapping activity, and to identify the key stages that form the
overall process under investigation. These would be the process input variables
and the process output variables, and would include things which are
controllable, critical, noise, and standard operating procedures.
You will be required to contribute to the construction of the process map for the
Six Sigma project and to identify the value added and non-value added steps in
the process. You will also need to consider the information gathered in the Six
Sigma mapping activity, and to suggest areas where improvements can be
made to the process as a result of the information gathered.
Your responsibilities will require you to comply with organisational policy and
procedures for the activities undertaken, and to report any problems with the
activities that you cannot solve, or that are outside your responsibility, to the
appropriate authority. You must ensure that all the necessary
documentation/visual representation is completed accurately and legibly. You
will be expected to take full responsibility for your own actions within the
activity, and for the quality and accuracy of the work that you produce.
Your underpinning knowledge will provide a good understanding of Six Sigma
process mapping, and will provide an informed approach to the techniques and
procedures used. You will need to understand the principles and the application
of Six Sigma process mapping, in adequate depth to provide a sound basis for
carrying out the activities to the required criteria.
Applying safe working practices will be a key issue throughout.