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Job Description: Inside Sales Engineer

Employment Type: Full Time

Summary

The Inside Sales Engineer is the primary support resource for our customers, partners and outside sales team.

They are responsible for working collaboratively with the outside sales team as a technical advisor and product

advocate. The Inside Sales Engineer must be able to identify and provide reliable solutions for all commercial and

technical issues to assure complete customer satisfaction.

 Commercial processes for quotation, receipt of order, order entry, shipment and delivery of order, and

 Extensive interaction with customers, partners and team via phone and email.

 Travel as needed with outside Sales Team to support presentation and trade show activities.

 Maintain expert level of product knowledge and application.

 Listen, understand and convey customer requirements.

 Travel to project sites to preform start-up, integration, and training services

Additional:

 Resolve customer issues or difficulties in a manner that is consistent with the company mission, values,

Qualifications

Required:

 AA/BS in Engineering, Technical Field, or equivalent successful experience in a similar controls industry

 Experience 3–5 Years in Engineering or Customer Service

 Proficient in Microsoft Office

 Proficient in Microsoft Visio and AutoCad

 Read architectural, mechanical and electrical blueprints

 Basic understanding of electrical and mechanical control systems