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1800 Sandy Plains Industrial Parkway, Suite 216, Marietta, GA 30066
800-241-9173
www.BRTint.com
Job Description: Inside Sales Engineer
Reports To: VP, Customer Service
Direct Reports: None
Location: Marietta, Georgia
Employment Type: Full Time
Summary
The Inside Sales Engineer is the primary support resource for our customers, partners and outside sales team.
They are responsible for working collaboratively with the outside sales team as a technical advisor and product
advocate. The Inside Sales Engineer must be able to identify and provide reliable solutions for all commercial and
technical issues to assure complete customer satisfaction.
Responsibilities
Primary:
Assist outside sales team in executing and achieving their territory and market business plans.
Resolve internal and external technical support requests or issues related to product selection,
application, specification, installation, etc...
Prepare basic takeoffs based on plan review and specifications; develop zone maps and accurate bill of
materials.
Commercial processes for quotation, receipt of order, order entry, shipment and delivery of order, and
resolution of return requests and quality issues
Extensive interaction with customers, partners and team via phone and email.
Travel as needed with outside Sales Team to support presentation and trade show activities.
Maintain expert level of product knowledge and application.
Listen, understand and convey customer requirements.
Travel to project sites to preform start-up, integration, and training services
Additional:
Resolve customer issues or difficulties in a manner that is consistent with the company mission, values,
and financial objectives.
Maintain professional business relationships with target or assigned accounts.
Provide status of ongoing projects and future projects.
Identify and communicate customer's needs and sales opportunities to help future growth
Qualifications
Required:
AA/BS in Engineering, Technical Field, or equivalent successful experience in a similar controls industry
role.
Experience 3–5 Years in Engineering or Customer Service
Proficient in Microsoft Office
Proficient in Microsoft Visio and AutoCad
Read architectural, mechanical and electrical blueprints
Basic understanding of electrical and mechanical control systems