LAUREN SAMPLE
12345 Olive Road ♦ Callahan, FL 12345 ♦ Home: (877) 877-7706 ♦ Cell: (800) 991-5187 ♦ Info@greatresumesfast.com
HUMAN RESOURCES ADMINISTRATOR
i Client Relations Management
i Cost Containment & Control
i Accounts Payable/Receivable
i Training and Coaching
i Detail Oriented
i Creative Problem Solver
i QuickBooks Payroll Processing
i Quality-Driven Communication
i Proposals, Quotes, & Invoicing
PROFESSIONAL EXPERIENCE – OVERVIEW
Dynamic and performance-driven administrative professional with strong organizational, customer
service, and communication skills. Multi-disciplinary industry expertise with emphasis in records
management, payroll processing, accounts payable and receivable.
i Distinguished performance maintaining timely and accurate financial reporting, including accounts payable and
receivable.
i Completed accurate calculation and processing of payroll, managed billing, invoices, proposals and files for large
corporate accounts.
i High-impact communicator effectively presenting and conveying information through written and verbal contact
with customers, team members, and top-tier executives.
i Compiled and itemized proposals utilizing QuickBooks software to create streamlined documentation for potential
client accounts.
i Operated high-volume switchboard and maintained daily direct and indirect client relations operations including
acting as point of contact when customers call in, providing company information and forwarding appropriately,
based on needs.
i Facilitated customer satisfaction through immediate resolution of conflicts for strengthened client retention and
loyalty.
i Provided high-level administrative support and managed organizational policies and procedures.
i Drove customer loyalty initiatives and productivity gains through effective and efficient customer relationship
management.
WORK EXPERIENCE
Office Manager MSC Mechanical, Callahan, FL Present
Trainer Curves, Callahan, FL 8/05 to 1/06
Teller Compass Bank, Fernandina Beach, FL 5/05 to 8/05
Teacher Jumping Jax Daycare, Hilliard, FL 1/05 to 3/05
Customer Service Rep. Hollywood Satellite TV, Callahan, FL 6/04 to 1/05
Waitress Ruby Tuesdays, Jacksonville, FL 5/04 to 6/04
COMPUTER PROFICIENCES
Microsoft Excel, PowerPoint, Word, Outlook, Blackboard and QuickBooks
PROFESSIONAL DEVELOPMENT
Associate of Arts, Florida Community College at Jacksonville
Bachelor of Science in Psychology, Liberty University – In progress